Operations Analyst
Position Overview
LOCAL CANDIDATES ONLY
We are seeking a highly organized and analytical Operations Analyst to support the day-to-day operations of our growing healthcare business. This role is critical in ensuring our teams run smoothly by providing support across accounting, HR, workflow optimization, and data reporting. The ideal candidate will bring a problem-solving mindset and thrive in a fast-paced, patient-centered environment.
About Us
At Home Harmony delivers an innovative, integrated care model through which seniors experience the highest-quality geriatric healthcare from the comfort of their own home.
We are a fast growing in-home coordinated care providers headquartered in Richmond, expanding in Virginia and beyond. We operated a home-based primary care medical practice, paired with a long-term care pharmacy, a leading edge dementia program, and more. Our mission is to provide coordinated care to help home-bound complex geriatric patients stay in their homes longer while providing vital support to their caregivers, ensuring the comfort and well-being of both. With tremendous potential for career growth, At Home Harmony offers an exciting opportunity to advance in a rapidly expanding organization.
The company was founded in early 2022 by Will Saunders, a healthcare and long-term care expert with a decades-long track of record of launching and growing healthcare companies that solve intricate healthcare problems for seniors and populations with complex needs.
Key Responsibilities
Financial Processes Support:
- Assist with basic bookkeeping tasks, including accounts payable/receivable, invoice tracking, and expense reimbursement & reconciliation.
- Support monthly financial reporting, benefit reconciliation, vendor management, and budget tracking.
- Liaise with external licensing and submit business filings as needed.
Business Analysis & Reporting:
- Business analysis, requirements definition and workflow development.
- Collect, analyze, and report operational and financial metrics to support productivity and performance monitoring.
- Data audit and maintenance for integrity and compliance.
Operations and Workflow Optimization:
- Schedule administration and monitoring.
- Support employee onboarding, credentialing documentation, and HR recordkeeping in compliance with regulations and policy.
- Document and improve clinic workflows and administrative processes to enhance patient experience and staff efficiency.
- Collaborate with clinical and administrative teams to identify and implement process improvements.
Ad Hoc Projects:
- Provide analytical support for special initiatives, such as new service lines, system upgrades, or compliance reviews.
- Assist with research, policy drafting, and coordination of cross-functional efforts.
Qualifications
- Bachelor’s degree in Healthcare Administration, Business, Accounting, or related field
- 1–3 years of experience in operations, business analysis, or administrative support—preferably in a healthcare setting
- Strong attention to detail, organizational skills, and ability to manage multiple tasks
- Excellent communication and interpersonal skills
Preferred Skills
- Analytical and quality-focused
- Good understanding of data model concepts, preferably in primary care, care management programs
- Advanced skills in Excel and other Microsoft O365 products
- Familiarity with SQL for data analysis and reporting
- Preferred experience with Salesforce products, capabilities, and objects
Work Schedule:Full-time, in-person, Monday – Friday
Why Join At Home Harmony?
- Competitive salary and benefits package, including health, dental, and retirement plans.
- Career Growth: At Home Harmony operates an innovative primary care model, we pride ourselves in the ability to care for seniors with complex medical needs within the comfort of their homes. At Home Harmony is rapidly expanding, offering significant potential for career advancement.
- Make an Impact: Be part of a compassionate team that is making a difference in the lives of individuals with complex care needs.
- Supportive Work Environment: Work in a collaborative environment where your contributions are valued and supported.
How to Apply
Application Process: Interested candidates should submit a resume and cover letter outlining their qualifications and experience related to the role.
At Home Harmony is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $75,000.00 – $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
